A family recently arrived in Nova Scotia received step-by-step guidance from their broker to understand Canadian insurance requirements and secure appropriate coverage.
Published December 10, 2025
The Singh family relocated from India to Halifax in 2025. Navigating Canadian insurance was overwhelming: they needed auto insurance to register their vehicles, tenant insurance for their rental, and health insurance supplementation beyond the provincial plan.
Atlantic Trust assigned them a dedicated broker who spoke Hindi and English. Over three meetings, the broker explained the Nova Scotia auto insurance system, helped them understand their MSPSI health coverage and gaps, and found tenant insurance that protected their belongings and provided personal liability coverage.
The broker also assisted with getting their international driving records recognized, which significantly reduced their auto insurance premiums compared to being rated as new drivers. The total savings from this advocacy was approximately $1,800 in the first year.
The family was also connected with community resources and other newcomer services, reflecting the broker's commitment to holistic client care beyond just selling policies.
Today, the Singh family refers all their friends and community members to Atlantic Trust, generating five new client relationships in the past six months.
“Coming to a new country is stressful enough. Having a broker who spoke our language and patiently explained everything made us feel welcome and protected. They went above and beyond any expectation.”
- Client of Atlantic Trust Brokers
$1,800
Impact Value
3 meetings
Time Impact
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