Withey Insurance Brokers Ltd

Have been dealing with this company for over 5 years for WETT Inspection and liability insurance. No problems for the last years. This year, I get notified that they need me to fill out a bunch of forms. Was most stressful, as I did not know the information they are requesting. I called them after wrestling with the paperwork for a couple of hours. As it turns out, they only needed me to fill out a few pages and I did not need to complete the others. SO WHY SEND THE OTHERS?! THEN........With only a month or two to go until my policy is up for renewal, they tell me that they have to shop around for the addition million dollar WETT inspection liability coverage. They knew my insurance needs and left it until the last minute to start shopping for the additional million. They come back to me with "We can give you 2 million coverage, but you need to pay extra for the additional million." I was paying $3000 per year for 3 million coverage for years. Now, they want to give me 2 million coverage for the same price. Seems like a cash grab to me. At any rate.....regardless if I have to pay extra with another company, so be it. THEY DROPPED THE BALL. Most unprofessional. I will also be submitting a complaint to WETT.CA, the organization that certifies me. WETT promotes this company. WHY?? I do not know.

Called two weeks ago to get an urgently needed quote for a Builders policy. Gave all of my information to someone, but they left me hanging and never got back to me. Went elsewhere.

Called 2 times about getting a quote on insurance and never was called back. If that is their level of communication I wouldn't want to deal with them if I had a problem or claim.

My family and I have been using Withey Insurance Brokers for over a decade now and we couldn't be happier with this team. A new staff member took over from our last agent (who was retiring) and the transition was seamless. Without question I have gotten the best rates for tenant and auto insurance...but what stands out most is the level of service the staff at Withey provides. Thank you for taking care of me and my family. Highly recommended you at least try a quote from these brokers. Thanks Withey!

I have had 2 claims that were fairly serious and Withey Insurance was beyond amazing. I see comments about not being responsive to calls, not sure where you are calling but my calls are answered every time and always have. I am a real estate agent (20 years) and I have hear and seen some horror stories, folks that thought they were properly insured and found out the hard way that they were not. I was pleasantly surprised at how my claims were handled. I had fabulous service and I didn't have to do much to get things finalized. I would highly recommended this company for all insurance needs.