Auto InsuranceHome InsuranceTenant Insurance
Williams & Chen Insurance
Excellent
2241 Grafton Street, New Glasgow, NS B9C 8P4
Profile last updated: February 20, 2026
Est. 1992 10-25 team members
3.4
At Williams & Chen Insurance, we believe that great insurance starts with great relationships. Based in New Glasgow, Nova Scotia, our brokerage takes pride in offering personalized insurance solutions tailored to each client's unique situation. We represent multiple top-rated insurance companies, which means we can find you the best coverage at the most competitive price.
Our services include personal lines such as auto, home, condo, and tenant insurance, as well as commercial lines including general liability, commercial property, professional liability, and more.
With over 34 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Let Williams & Chen Insurance be your advocate in the insurance marketplace. Contact us today for a free, no-obligation quote.
Contact Information
Location
2241 Grafton Street
New Glasgow, NS B9C 8P4
Location Map
2241 Grafton Street, New Glasgow, NS B9C 8P4
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Senior DriversFleet InsuranceRestaurant InsuranceTravel Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.4
7 reviews
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D
Daniel Wilson
Dec 2025
Okay but not great
Used Williams & Chen Insurance for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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Patrick Lavoie
Aug 2025
Very knowledgeable team
Williams & Chen Insurance has a team of very knowledgeable brokers. They helped me understand the difference between various auto insurance coverages and what I actually need.
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J
Jacques MacDonald
Jul 2025
Slow and unresponsive
Williams & Chen Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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C
Catherine Li
Jul 2025
Quick and efficient
Needed auto insurance quickly after buying a new car. Williams & Chen Insurance had everything set up within a few hours. Great efficiency!
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A
Amelia Campbell
Nov 2024
Decent service
Got my tenant insurance through Williams & Chen Insurance. The price was fair and the coverage is good. Wish they had evening hours for working professionals.
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C
Charlotte Tremblay
Mar 2024
Exceptional claims handling
When I had a water damage claim, Williams & Chen Insurance handled everything quickly and professionally. The claim was settled faster than I expected.
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J
Julie Gagnon
Mar 2024
Amazing customer service
The staff at Williams & Chen Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
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