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WhiteBay Financial & Insurance
Excellent
1199 College Avenue, Kitchener, ON N4L 8M0
Profile last updated: February 20, 2026
Est. 2013 5-10 team members
2.6
Since our founding, WhiteBay Financial & Insurance has been dedicated to providing outstanding insurance services to the people of Kitchener and Ontario. As an independent broker, we proudly represent our clients -- not the insurance companies -- ensuring you always receive unbiased advice and competitive pricing.
We specialize in personal insurance including auto, home, and tenant coverage, as well as commercial insurance for businesses of all sizes. From startups to established enterprises, we tailor our solutions to match your specific risk profile.
With 13 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Trust WhiteBay Financial & Insurance for honest advice, competitive rates, and the kind of personal service that only a local independent broker can provide.
Contact Information
Location
1199 College Avenue
Kitchener, ON N4L 8M0
Location Map
1199 College Avenue, Kitchener, ON N4L 8M0
Get DirectionsInsurance Lines
Auto InsuranceTenant InsuranceBusiness Insurance
Specialties
Vacation PropertyRestaurant InsuranceConstruction Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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2.6
8 reviews
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E
Emma Brown
Jan 2026
Decent service
Got my tenant insurance through WhiteBay Financial & Insurance. The price was fair and the coverage is good. Wish they had evening hours for working professionals.
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Liam Pelletier
Sep 2025
Does the job
WhiteBay Financial & Insurance helped me find auto insurance after I moved to Kitchener. Decent rates and good coverage. Not the most high-tech office but they get results.
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K
Kayla Gauthier
Jun 2025
Trustworthy and reliable
I've trusted WhiteBay Financial & Insurance with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.
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J
Jasmine Singh
Jan 2025
Renewal was painless
Just went through my annual renewal with WhiteBay Financial & Insurance. They proactively reviewed my home insurance and found me a better rate without me even asking.
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A
Andrew Campbell
Sep 2024
Poor communication
My biggest issue with WhiteBay Financial & Insurance was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
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N
Nathan Walker
Jul 2024
Helpful staff
The staff at WhiteBay Financial & Insurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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H
Harpreet Gagnon
May 2024
Helpful but slow
The broker at WhiteBay Financial & Insurance was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
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P
Patrick Stewart
May 2024
Mixed feelings
I had mixed feelings about WhiteBay Financial & Insurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
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Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
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