Western Insurance Group

Excellent service

After a car accident, Western Insurance Group guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.

Poor communication

My biggest issue with Western Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Not what I expected

Based on reviews I expected more from Western Insurance Group. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Family business feel

Western Insurance Group has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.

Exceptional claims handling

When I had a water damage claim, Western Insurance Group handled everything quickly and professionally. The claim was settled faster than I expected.

Smooth transition

Switching from my old broker to Western Insurance Group was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.

Personal touch

What I love about Western Insurance Group is the personal service. They remember my name and proactively reach out before renewal to review my coverage.