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West & Roberts Insurance
Excellent
2255 Pine Road, Suite 121, Kitchener, ON M2B 3D4
Profile last updated: February 20, 2026
Est. 1973 5-10 team members
3.3
For individuals and businesses in Kitchener and throughout Ontario, West & Roberts Insurance is the insurance brokerage that delivers real results. We work independently from any single insurance company, giving us the flexibility to shop the market and negotiate on your behalf.
Our expertise spans across auto insurance, property insurance, commercial insurance, and specialty lines. We also provide ongoing support for claims, policy adjustments, and coverage reviews to keep you properly protected year after year.
With over 53 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. At West & Roberts Insurance, our goal is simple: to provide you with the best insurance coverage at the most competitive rate, backed by exceptional personal service.
Contact Information
Location
2255 Pine Road, Suite 121
Kitchener, ON M2B 3D4
Location Map
2255 Pine Road, Suite 121, Kitchener, ON M2B 3D4
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
High-Risk DriversSenior DriversVacation PropertyCommercial AutoProfessional Liability
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.3
6 reviews
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L
Linda Thompson
Jan 2026
Decent service
Got my tenant insurance through West & Roberts Insurance. The price was fair and the coverage is good. Wish they had evening hours for working professionals.
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T
Tyler Tremblay
Dec 2025
Highly recommend
West & Roberts Insurance helped us compare home insurance quotes from multiple providers. We ended up saving over $400 a year. Very professional team.
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E
Emma Okafor
May 2025
Wonderful experience
Needed business insurance for my small company and West & Roberts Insurance made the process so easy. They compared quotes from several insurers and found the perfect fit.
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M
Matthew Wilson
Mar 2025
Lost my documents
West & Roberts Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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L
Lucas Mueller
Feb 2025
Would not recommend
Had a bad experience with West & Roberts Insurance. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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P
Priya Okafor
Nov 2024
Helpful staff
The staff at West & Roberts Insurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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