West & Partners Insurance

Happy with the savings

Saved about $200 on my auto insurance by switching through West & Partners Insurance. The broker was friendly and professional. Renewal process was smooth.

Good broker

West & Partners Insurance took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.

Fair pricing

West & Partners Insurance offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.

Helpful staff

The staff at West & Partners Insurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Not what I expected

Based on reviews I expected more from West & Partners Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Mixed feelings

I had mixed feelings about West & Partners Insurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Responsive and caring

When my basement flooded, West & Partners Insurance was the first call I made. They walked me through the claims process and followed up regularly. A+ service.

Poor communication

My biggest issue with West & Partners Insurance was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.