Profile last updated: February 20, 2026
1100 University Avenue, Suite 669
Lethbridge, AB T4N 4V7
1100 University Avenue, Suite 669, Lethbridge, AB T4N 4V7
Get Directions8 reviews
Robert Sharma
Slow and unresponsive
West Insurance Ltd. was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Sophia Singh
Renewal was painless
Just went through my annual renewal with West Insurance Ltd.. They proactively reviewed my home insurance and found me a better rate without me even asking.
Jasmine MacDonald
Lost my documents
West Insurance Ltd. lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
Jennifer Patel
Does the job
West Insurance Ltd. helped me find auto insurance after I moved to Lethbridge. Decent rates and good coverage. Not the most high-tech office but they get results.
Amelia Sharma
Best broker in town
I've been with West Insurance Ltd. for years and they consistently find me the best rates. Their claims support is top-notch too.
James Bouchard
Personal touch
What I love about West Insurance Ltd. is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
Isabella Gauthier
Good value
I appreciate that West Insurance Ltd. shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.
Wei Fraser
Great advice
The broker at West Insurance Ltd. gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.
Verify this broker's licence: Check West Insurance Ltd.'s licensing status with the AIC
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