Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
West Insurance Group
Excellent
754 Maple Avenue, Waterloo, ON M8E 5B6
Profile last updated: February 20, 2026
Est. 1977 2-5 team members
2.7
Residents of Waterloo and surrounding communities in Ontario have relied on West Insurance Group for comprehensive, affordable insurance coverage. Our brokerage works with an extensive network of Canadian insurance providers to deliver competitive quotes on auto, home, commercial, and specialty insurance.
What sets us apart is our dedication to understanding each client's unique needs. We don't believe in one-size-fits-all solutions. Instead, we craft customized insurance packages that provide the right level of protection at a price that fits your budget.
With over 49 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Insurance is personal, and so is our service. Visit West Insurance Group or call us to see how we can help.
Contact Information
Location
754 Maple Avenue
Waterloo, ON M8E 5B6
Location Map
754 Maple Avenue, Waterloo, ON M8E 5B6
Get DirectionsInsurance Lines
Home InsuranceTenant InsuranceBusiness Insurance
Specialties
Fleet InsuranceRestaurant InsuranceTravel Insurance
Business Hours
SundayClosed
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday10:00 - 14:00
Languages
English
Photos
Reviews
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2.7
6 reviews
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L
Liam Taylor
Sep 2025
Great advice
The broker at West Insurance Group gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.
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G
Genevieve Lefebvre
May 2025
Good overall experience
Had a good experience with West Insurance Group. They found me a competitive rate for home insurance. Only minor issue was the paperwork took a bit longer than expected.
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R
Rebecca Li
Dec 2024
Highly recommend
West Insurance Group helped us compare home insurance quotes from multiple providers. We ended up saving over $400 a year. Very professional team.
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S
Simran Okafor
Oct 2024
Great experience!
I had an excellent experience with West Insurance Group. They found me the best auto insurance rate in Waterloo and the whole process was seamless.
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E
Ethan Gauthier
Apr 2024
Room for improvement
West Insurance Group handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
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M
Marc-Andre Lee
Jan 2024
Not what I expected
Based on reviews I expected more from West Insurance Group. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
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