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West & Associates Insurance
Excellent
1236 Pembina Highway, Kitchener, ON N8O 4C2
Profile last updated: February 20, 2026
Est. 1968 25-50 team members
3.5
West & Associates Insurance is an independent insurance brokerage proudly serving the Kitchener community and surrounding areas in Ontario. As an independent broker, we work with multiple insurance providers to compare rates and coverage options, ensuring our clients get the best value for their insurance needs.
Our team specializes in auto insurance, home insurance, commercial insurance, and tenant insurance. Whether you're a first-time home buyer, a growing business, or simply looking for better rates on your current policy, we take the time to understand your unique situation and find the right coverage.
With over 58 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. We are committed to providing personalized service and expert advice to every client who walks through our door. At West & Associates Insurance, you're not just a policy number -- you're part of our community.
Contact Information
Location
1236 Pembina Highway
Kitchener, ON N8O 4C2
Location Map
1236 Pembina Highway, Kitchener, ON N8O 4C2
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
High-Risk DriversFleet InsuranceLandlord InsuranceVacation PropertyConstruction Insurance
Business Hours
SundayClosed
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
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3.5
6 reviews
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A
Ashley Fraser
Jan 2026
Does the job
West & Associates Insurance helped me find auto insurance after I moved to Kitchener. Decent rates and good coverage. Not the most high-tech office but they get results.
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R
Ryan Campbell
May 2025
Family business feel
West & Associates Insurance has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
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J
James Kim
Dec 2024
Would recommend to anyone
The team at West & Associates Insurance in Kitchener went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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B
Brandon Girard
Oct 2024
Would not recommend
Had a bad experience with West & Associates Insurance. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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D
Daniel Gauthier
Sep 2024
Quick and efficient
Needed auto insurance quickly after buying a new car. West & Associates Insurance had everything set up within a few hours. Great efficiency!
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R
Robert Campbell
May 2024
Lost my documents
West & Associates Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
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