Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Webster Insurance Agency
Excellent
1575 Bay Street, Waterloo, ON L4I 6M5
Profile last updated: February 20, 2026
Est. 1981 5-10 team members
4.1
Webster Insurance Agency is an independent insurance brokerage proudly serving the Waterloo community and surrounding areas in Ontario. As an independent broker, we work with multiple insurance providers to compare rates and coverage options, ensuring our clients get the best value for their insurance needs.
Our team specializes in auto insurance, home insurance, commercial insurance, and tenant insurance. Whether you're a first-time home buyer, a growing business, or simply looking for better rates on your current policy, we take the time to understand your unique situation and find the right coverage.
With over 45 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. We are committed to providing personalized service and expert advice to every client who walks through our door. At Webster Insurance Agency, you're not just a policy number -- you're part of our community.
Contact Information
Location
1575 Bay Street
Waterloo, ON L4I 6M5
Location Map
1575 Bay Street, Waterloo, ON L4I 6M5
Get DirectionsInsurance Lines
Home InsuranceTenant InsuranceBusiness Insurance
Specialties
Condo InsuranceProfessional LiabilityCyber InsuranceTravel InsurancePet Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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4.1
8 reviews
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R
Raj Lavoie
Jan 2026
Helpful but slow
The broker at Webster Insurance Agency was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
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Harpreet Okafor
Oct 2025
Saved us money on auto insurance
Switched our auto insurance through Webster Insurance Agency and saved a significant amount. The broker took the time to explain all the coverage options clearly.
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S
Sarah Gagnon
Sep 2025
Top notch broker
Webster Insurance Agency found us comprehensive home and auto insurance at a price that beat what we were paying before. The team is very responsive.
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A
Andrew Sharma
Sep 2025
Local knowledge matters
Webster Insurance Agency really understands the local insurance market in Waterloo. Their connections with insurers helped me get coverage that bigger brokers couldn't.
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M
Mei Okafor
Jan 2025
Good overall experience
Had a good experience with Webster Insurance Agency. They found me a competitive rate for home insurance. Only minor issue was the paperwork took a bit longer than expected.
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H
Harpreet Brown
Aug 2024
Room for improvement
Webster Insurance Agency handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
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H
Hassan Tremblay
Jul 2024
Excellent service
After a car accident, Webster Insurance Agency guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
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K
Kevin Murray
Jan 2024
Mixed feelings
I had mixed feelings about Webster Insurance Agency. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
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