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Watson & Douglas Insurance
Excellent
1794 Queen Street, Kitchener, ON K8P 6P1
Profile last updated: February 20, 2026
Est. 1983 2-5 team members
4.3
Looking for an insurance broker you can trust in Kitchener? Watson & Douglas Insurance has been providing comprehensive insurance solutions to residents and businesses across Ontario. We are proud to be an independent brokerage, which means we work for you, not the insurance companies.
Our team offers expertise in auto insurance, home and property insurance, business insurance, life insurance, and more. We take the time to understand your coverage needs and shop multiple insurers to find the best combination of price and protection.
With over 43 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. At Watson & Douglas Insurance, we believe that everyone deserves access to affordable, comprehensive insurance. Contact us to get your personalized quote.
Contact Information
Location
1794 Queen Street
Kitchener, ON K8P 6P1
Location Map
1794 Queen Street, Kitchener, ON K8P 6P1
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Vacation PropertyCommercial Auto
Business Hours
SundayClosed
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday10:00 - 14:00
Languages
EnglishFrench
Photos
Reviews
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4.3
8 reviews
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P
Philippe Roy
Dec 2025
Amazing customer service
The staff at Watson & Douglas Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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Marie-Claire Pelletier
Mar 2025
Best broker in town
I've been with Watson & Douglas Insurance for years and they consistently find me the best rates. Their claims support is top-notch too.
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P
Patrick Martin
Dec 2024
Very knowledgeable team
Watson & Douglas Insurance has a team of very knowledgeable brokers. They helped me understand the difference between various auto insurance coverages and what I actually need.
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M
Michael Leclerc
Nov 2024
Great experience!
I had an excellent experience with Watson & Douglas Insurance. They found me the best auto insurance rate in Kitchener and the whole process was seamless.
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Julie Leclerc
Sep 2024
Lost my documents
Watson & Douglas Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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M
Mia Fortin
Aug 2024
Responsive and caring
When my basement flooded, Watson & Douglas Insurance was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
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I
Isabella Anderson
May 2024
Exceptional claims handling
When I had a water damage claim, Watson & Douglas Insurance handled everything quickly and professionally. The claim was settled faster than I expected.
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K
Kevin Ross
Apr 2024
Reliable broker
Been with Watson & Douglas Insurance for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.
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