Ward Insurance Group

Room for improvement

Ward Insurance Group handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.

Slow and unresponsive

Ward Insurance Group was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Recommended by a friend

A friend recommended Ward Insurance Group for home insurance. They delivered on the promise of good rates. Communication could be a bit more proactive.

Great advice

The broker at Ward Insurance Group gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.

Helpful staff

The staff at Ward Insurance Group were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Insurance made simple

As a newcomer to Toronto, Ward Insurance Group made getting auto and tenant insurance incredibly simple. They explained the requirements in Ontario clearly.

Okay but not great

Used Ward Insurance Group for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.