Villeneuve Groupe d'Assurance

Very professional

From the first call to signing the policy, everything was handled professionally. Villeneuve Groupe d'Assurance really knows the insurance market in Quebec.

Pretty good

Villeneuve Groupe d'Assurance helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.

Responsive and caring

When my basement flooded, Villeneuve Groupe d'Assurance was the first call I made. They walked me through the claims process and followed up regularly. A+ service.

Not what I expected

Based on reviews I expected more from Villeneuve Groupe d'Assurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Poor communication

My biggest issue with Villeneuve Groupe d'Assurance was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.