Victory Financial & Insurance

Does the job

Victory Financial & Insurance helped me find auto insurance after I moved to Thunder Bay. Decent rates and good coverage. Not the most high-tech office but they get results.

Slow and unresponsive

Victory Financial & Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Multi-policy savings

Combined our home, auto, and cottage insurance through Victory Financial & Insurance. The multi-policy discount was substantial and managing everything through one broker is so convenient.

Good overall experience

Had a good experience with Victory Financial & Insurance. They found me a competitive rate for home insurance. Only minor issue was the paperwork took a bit longer than expected.

Would not recommend

Had a bad experience with Victory Financial & Insurance. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.

Smooth transition

Switching from my old broker to Victory Financial & Insurance was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.

Poor communication

My biggest issue with Victory Financial & Insurance was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Very knowledgeable team

Victory Financial & Insurance has a team of very knowledgeable brokers. They helped me understand the difference between various auto insurance coverages and what I actually need.