Profile last updated: February 20, 2026
1164 Kent Boulevard, Suite 204
Penticton, BC V4M 0Z9
1164 Kent Boulevard, Suite 204, Penticton, BC V4M 0Z9
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Samantha Stewart
Poor communication
My biggest issue with Valley Insurance Agency was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
Ryan Tremblay
Not what I expected
Based on reviews I expected more from Valley Insurance Agency. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
Mei Dubois
Five stars all around
Switched to Valley Insurance Agency on a friend's recommendation and I'm so glad I did. My auto insurance premium dropped and I actually have better coverage now.
Andrew Belanger
Smooth transition
Switching from my old broker to Valley Insurance Agency was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
Matthew Nguyen
Would recommend to anyone
The team at Valley Insurance Agency in Penticton went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
Christopher Wong
Decent service
Got my tenant insurance through Valley Insurance Agency. The price was fair and the coverage is good. Wish they had evening hours for working professionals.
Olivia Sharma
Very professional
From the first call to signing the policy, everything was handled professionally. Valley Insurance Agency really knows the insurance market in British Columbia.
Stephanie Johal
Mixed feelings
I had mixed feelings about Valley Insurance Agency. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
Verify this broker's licence: Check Valley Insurance Agency's licensing status with the BCFSA
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