Vachon Conseil en Assurance

Solid broker

Vachon Conseil en Assurance is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.

Mixed feelings

I had mixed feelings about Vachon Conseil en Assurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Reliable broker

Been with Vachon Conseil en Assurance for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.

Multi-policy savings

Combined our home, auto, and cottage insurance through Vachon Conseil en Assurance. The multi-policy discount was substantial and managing everything through one broker is so convenient.

Helpful staff

The staff at Vachon Conseil en Assurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Poor communication

My biggest issue with Vachon Conseil en Assurance was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Local knowledge matters

Vachon Conseil en Assurance really understands the local insurance market in Saint-Jean-sur-Richelieu. Their connections with insurers helped me get coverage that bigger brokers couldn't.

Good value

I appreciate that Vachon Conseil en Assurance shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.