Profile last updated: February 20, 2026
490 Bloor Street
Kitchener, ON M3Q 3K0
490 Bloor Street, Kitchener, ON M3Q 3K0
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Nathalie Lavoie
Multi-policy savings
Combined our home, auto, and cottage insurance through Universal Insurance Services. The multi-policy discount was substantial and managing everything through one broker is so convenient.
Anika Belanger
Amazing customer service
The staff at Universal Insurance Services are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
Amelia Lee
Mixed feelings
I had mixed feelings about Universal Insurance Services. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
Nathalie Singh
Commercial insurance experts
Universal Insurance Services specializes in commercial insurance and it shows. They set up our liability, property, and workers' comp coverage seamlessly.
Matthew Martin
Great experience!
I had an excellent experience with Universal Insurance Services. They found me the best auto insurance rate in Kitchener and the whole process was seamless.
Andrew Thompson
Pretty good
Universal Insurance Services helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.
Catherine Robertson
Does the job
Universal Insurance Services helped me find auto insurance after I moved to Kitchener. Decent rates and good coverage. Not the most high-tech office but they get results.
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