Auto InsuranceHome Insurance
Universal Insurance Services
Excellent
490 Bloor Street, Kitchener, ON M3Q 3K0
Profile last updated: February 20, 2026
Est. 1992 5-10 team members
4.1
At Universal Insurance Services, we've made it our business to protect yours. Located in the heart of Kitchener, Ontario, we serve clients across the region with comprehensive insurance solutions. As independent brokers, we have the freedom to compare policies from leading insurers and find the right match for each client.
We cover the full spectrum of insurance needs: auto, home, tenant, condo, commercial general liability, property, professional liability, equipment breakdown, and more. No matter how simple or complex your needs, we have the expertise to help.
With over 34 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Let Universal Insurance Services take the hassle out of insurance. Contact us for a complimentary insurance review.
Contact Information
Location
490 Bloor Street
Kitchener, ON M3Q 3K0
Location Map
490 Bloor Street, Kitchener, ON M3Q 3K0
Get DirectionsInsurance Lines
Auto InsuranceHome Insurance
Specialties
High-Risk DriversCommercial AutoRestaurant InsuranceTravel InsurancePet Insurance
Business Hours
SundayClosed
Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
SaturdayClosed
Languages
English
Photos
Reviews
Write a Review
4.1
7 reviews
Sort by:
N
Nathalie Lavoie
Jan 2026
Multi-policy savings
Combined our home, auto, and cottage insurance through Universal Insurance Services. The multi-policy discount was substantial and managing everything through one broker is so convenient.
Was this helpful?
A
Anika Belanger
Oct 2025
Amazing customer service
The staff at Universal Insurance Services are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
Was this helpful?
A
Amelia Lee
Oct 2025
Mixed feelings
I had mixed feelings about Universal Insurance Services. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
Was this helpful?
N
Nathalie Singh
Oct 2024
Commercial insurance experts
Universal Insurance Services specializes in commercial insurance and it shows. They set up our liability, property, and workers' comp coverage seamlessly.
Was this helpful?
M
Matthew Martin
Aug 2024
Great experience!
I had an excellent experience with Universal Insurance Services. They found me the best auto insurance rate in Kitchener and the whole process was seamless.
Was this helpful?
A
Andrew Thompson
Aug 2024
Pretty good
Universal Insurance Services helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.
Was this helpful?
C
Catherine Robertson
Feb 2024
Does the job
Universal Insurance Services helped me find auto insurance after I moved to Kitchener. Decent rates and good coverage. Not the most high-tech office but they get results.
Was this helpful?
Share Profile
Verify this broker's licence: Check Universal Insurance Services's licensing status with the FSRA
Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
Request a Quote
Interested in getting a quote from Universal Insurance Services? Fill out the form below and they will get back to you.
Step 1 of 4: Type
What type of insurance do you need?
Select the type of insurance you are looking for a quote on.
Is this your brokerage?
Claim this listing to update your information, respond to reviews, and more.
Claim This ListingInsurance Partners
Intact InsuranceAviva CanadaWawanesa InsuranceThe Co-operatorsDesjardins InsuranceRSA InsuranceDefinity Insurance (Economical)Gore Mutual InsurancePembridge InsuranceCAA InsuranceTravelers CanadaNorthbridge InsuranceZurich CanadaWestland InsurancebelairdirectTD InsuranceSonnet InsurancePeace Hills Insurance