Profile last updated: February 20, 2026
1010 Burrard Street
Kitchener, ON K9I 5I4
1010 Burrard Street, Kitchener, ON K9I 5I4
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Marc-Andre Cote
Commercial insurance experts
Universal Insurance Group specializes in commercial insurance and it shows. They set up our liability, property, and workers' comp coverage seamlessly.
Amelia Morin
Lost my documents
Universal Insurance Group lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
Christopher Hamilton
Helpful staff
The staff at Universal Insurance Group were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
Yuki Lavoie
Great for bundling
Universal Insurance Group bundled our home, auto, and umbrella policies together and saved us a ton. One broker handling everything makes life so much easier.
Isabelle Patel
Does the job
Universal Insurance Group helped me find auto insurance after I moved to Kitchener. Decent rates and good coverage. Not the most high-tech office but they get results.
Charlotte Olsen
Perfect for small business
Universal Insurance Group set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
Kevin Fortin
Mixed feelings
I had mixed feelings about Universal Insurance Group. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
Verify this broker's licence: Check Universal Insurance Group's licensing status with the FSRA
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