Home InsuranceTenant InsuranceBusiness Insurance
Universal Insurance Agency
Excellent
631 Albert Street South, Suite 815, Penticton, BC V9I 2N2
Profile last updated: February 20, 2026
Est. 2009 25-50 team members
3.6
Looking for an insurance broker you can trust in Penticton? Universal Insurance Agency has been providing comprehensive insurance solutions to residents and businesses across British Columbia. We are proud to be an independent brokerage, which means we work for you, not the insurance companies.
Our team offers expertise in auto insurance, home and property insurance, business insurance, life insurance, and more. We take the time to understand your coverage needs and shop multiple insurers to find the best combination of price and protection.
With 17 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. At Universal Insurance Agency, we believe that everyone deserves access to affordable, comprehensive insurance. Contact us to get your personalized quote.
Contact Information
Location
631 Albert Street South, Suite 815
Penticton, BC V9I 2N2
Location Map
631 Albert Street South, Suite 815, Penticton, BC V9I 2N2
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
High-Risk DriversNew Drivers
Business Hours
SundayClosed
Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
SaturdayClosed
Languages
English
Photos
Reviews
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3.6
7 reviews
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S
Sophia Wong
Nov 2025
Recommended by a friend
A friend recommended Universal Insurance Agency for home insurance. They delivered on the promise of good rates. Communication could be a bit more proactive.
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A
Anika Campbell
Oct 2025
Amazing customer service
The staff at Universal Insurance Agency are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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E
Emily Walker
Sep 2025
Renewal was painless
Just went through my annual renewal with Universal Insurance Agency. They proactively reviewed my home insurance and found me a better rate without me even asking.
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J
James Murray
Oct 2024
Reliable broker
Been with Universal Insurance Agency for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.
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N
Nicole Bouchard
Sep 2024
Disappointing experience
I was disappointed with Universal Insurance Agency. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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J
Jasmine Campbell
Jun 2024
Five stars all around
Switched to Universal Insurance Agency on a friend's recommendation and I'm so glad I did. My auto insurance premium dropped and I actually have better coverage now.
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K
Kayla MacDonald
Jun 2024
Good broker
Universal Insurance Agency took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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