Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Universal Insurance Agency
Excellent
1944 University Avenue, Courtenay, BC V6B 9T9
Profile last updated: February 20, 2026
Est. 1977 5-10 team members
3.9
Universal Insurance Agency is an independent insurance brokerage proudly serving the Courtenay community and surrounding areas in British Columbia. As an independent broker, we work with multiple insurance providers to compare rates and coverage options, ensuring our clients get the best value for their insurance needs.
Our team specializes in auto insurance, home insurance, commercial insurance, and tenant insurance. Whether you're a first-time home buyer, a growing business, or simply looking for better rates on your current policy, we take the time to understand your unique situation and find the right coverage.
With over 49 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. We are committed to providing personalized service and expert advice to every client who walks through our door. At Universal Insurance Agency, you're not just a policy number -- you're part of our community.
Contact Information
Location
1944 University Avenue
Courtenay, BC V6B 9T9
Location Map
1944 University Avenue, Courtenay, BC V6B 9T9
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceBusiness Insurance
Specialties
High-Risk DriversPet Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.9
8 reviews
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N
Noah Lefebvre
Feb 2026
Good broker
Universal Insurance Agency took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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Jasmine Tremblay
Dec 2025
Perfect for small business
Universal Insurance Agency set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
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J
Jennifer Walker
Jul 2025
Responsive and caring
When my basement flooded, Universal Insurance Agency was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
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S
Sophia Cote
Jan 2025
Great experience!
I had an excellent experience with Universal Insurance Agency. They found me the best auto insurance rate in Courtenay and the whole process was seamless.
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N
Nicole Mueller
Dec 2024
Could be better
The rates Universal Insurance Agency found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
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R
Raj Poirier
Nov 2024
Great for home insurance
Bought our first home and Universal Insurance Agency walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
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S
Sarah Lavoie
May 2024
Helpful staff
The staff at Universal Insurance Agency were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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M
Mei O'Brien
Mar 2024
Pretty good
Universal Insurance Agency helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.
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