Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Union Insurance Services
Excellent
1888 Kent Boulevard, Suite 685, Waterloo, ON N9W 5A5
Profile last updated: February 20, 2026
Est. 2003 25-50 team members
3.6
Union Insurance Services has proudly served the insurance needs of Waterloo and greater Ontario for years. We are an independent brokerage committed to finding the best combination of price, coverage, and service for each of our clients. By representing multiple insurance companies, we ensure you have access to a wide range of options.
Our insurance solutions cover personal lines (auto, home, tenant, condo), commercial lines (general liability, commercial property, professional indemnity), and specialty products. Our experienced brokers guide you through every step.
With 23 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Your trust is our most valued asset. Contact Union Insurance Services to experience the independent broker advantage.
Contact Information
Location
1888 Kent Boulevard, Suite 685
Waterloo, ON N9W 5A5
Location Map
1888 Kent Boulevard, Suite 685, Waterloo, ON N9W 5A5
Get DirectionsInsurance Lines
Tenant InsuranceBusiness Insurance
Specialties
High-Risk DriversNew DriversFleet InsuranceCommercial Auto
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.6
7 reviews
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W
Wei Gauthier
Oct 2025
Family business feel
Union Insurance Services has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
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Noah Martin
Jul 2025
Responsive and caring
When my basement flooded, Union Insurance Services was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
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P
Priya Johnson
Mar 2025
Local knowledge matters
Union Insurance Services really understands the local insurance market in Waterloo. Their connections with insurers helped me get coverage that bigger brokers couldn't.
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Jasmine MacDonald
Dec 2024
Excellent service
After a car accident, Union Insurance Services guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
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Priya Gagnon
Sep 2024
Poor communication
My biggest issue with Union Insurance Services was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
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M
Mei Gagnon
Jun 2024
Would recommend to anyone
The team at Union Insurance Services in Waterloo went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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Ashley Morin
Apr 2024
Slow and unresponsive
Union Insurance Services was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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