TrueRock Risk Solutions

Helpful but slow

The broker at TrueRock Risk Solutions was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.

Lost my documents

TrueRock Risk Solutions lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.

Multi-policy savings

Combined our home, auto, and cottage insurance through TrueRock Risk Solutions. The multi-policy discount was substantial and managing everything through one broker is so convenient.

Personal touch

What I love about TrueRock Risk Solutions is the personal service. They remember my name and proactively reach out before renewal to review my coverage.

Could be better

The rates TrueRock Risk Solutions found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.

Poor communication

My biggest issue with TrueRock Risk Solutions was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Disappointing experience

I was disappointed with TrueRock Risk Solutions. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.

Renewal was painless

Just went through my annual renewal with TrueRock Risk Solutions. They proactively reviewed my home insurance and found me a better rate without me even asking.