Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
TrueGrove Insurance Agency
Excellent
2221 Pine Road, Thunder Bay, ON P3I 3P4
Profile last updated: February 20, 2026
Est. 1970 5-10 team members
3.8
At TrueGrove Insurance Agency, we've made it our business to protect yours. Located in the heart of Thunder Bay, Ontario, we serve clients across the region with comprehensive insurance solutions. As independent brokers, we have the freedom to compare policies from leading insurers and find the right match for each client.
We cover the full spectrum of insurance needs: auto, home, tenant, condo, commercial general liability, property, professional liability, equipment breakdown, and more. No matter how simple or complex your needs, we have the expertise to help.
With over 56 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Let TrueGrove Insurance Agency take the hassle out of insurance. Contact us for a complimentary insurance review.
Contact Information
Location
2221 Pine Road
Thunder Bay, ON P3I 3P4
Location Map
2221 Pine Road, Thunder Bay, ON P3I 3P4
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceBusiness Insurance
Specialties
High-Risk DriversFleet InsuranceCondo InsuranceCommercial AutoProfessional Liability
Business Hours
SundayClosed
Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
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3.8
8 reviews
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L
Laura Schmidt
Dec 2025
Poor communication
My biggest issue with TrueGrove Insurance Agency was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
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N
Noah Lavoie
May 2025
Helpful staff
The staff at TrueGrove Insurance Agency were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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S
Sophia MacDonald
Dec 2024
Wonderful experience
Needed business insurance for my small company and TrueGrove Insurance Agency made the process so easy. They compared quotes from several insurers and found the perfect fit.
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S
Sarah Olsen
Aug 2024
Average experience
My experience with TrueGrove Insurance Agency was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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M
Michael Chen
Jun 2024
Could be better
The rates TrueGrove Insurance Agency found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
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M
Marie-Claire Girard
Mar 2024
Disappointing experience
I was disappointed with TrueGrove Insurance Agency. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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A
Amelia Roy
Mar 2024
Amazing customer service
The staff at TrueGrove Insurance Agency are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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B
Benjamin Morrison
Jan 2024
Good broker
TrueGrove Insurance Agency took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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