Profile last updated: February 20, 2026
2221 Pine Road
Thunder Bay, ON P3I 3P4
2221 Pine Road, Thunder Bay, ON P3I 3P4
Get Directions8 reviews
Laura Schmidt
Poor communication
My biggest issue with TrueGrove Insurance Agency was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
Noah Lavoie
Helpful staff
The staff at TrueGrove Insurance Agency were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
Sophia MacDonald
Wonderful experience
Needed business insurance for my small company and TrueGrove Insurance Agency made the process so easy. They compared quotes from several insurers and found the perfect fit.
Sarah Olsen
Average experience
My experience with TrueGrove Insurance Agency was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
Michael Chen
Could be better
The rates TrueGrove Insurance Agency found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
Marie-Claire Girard
Disappointing experience
I was disappointed with TrueGrove Insurance Agency. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
Amelia Roy
Amazing customer service
The staff at TrueGrove Insurance Agency are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
Benjamin Morrison
Good broker
TrueGrove Insurance Agency took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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