Auto InsuranceHome InsuranceTenant Insurance
TrueGate Insurance Agency
Excellent
685 Elgin Street, Richmond, BC V2V 2Z1
Profile last updated: February 20, 2026
Est. 2015 2-5 team members
3.5
Looking for an insurance broker you can trust in Richmond? TrueGate Insurance Agency has been providing comprehensive insurance solutions to residents and businesses across British Columbia. We are proud to be an independent brokerage, which means we work for you, not the insurance companies.
Our team offers expertise in auto insurance, home and property insurance, business insurance, life insurance, and more. We take the time to understand your coverage needs and shop multiple insurers to find the best combination of price and protection.
With 11 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. At TrueGate Insurance Agency, we believe that everyone deserves access to affordable, comprehensive insurance. Contact us to get your personalized quote.
Contact Information
Location
685 Elgin Street
Richmond, BC V2V 2Z1
Location Map
685 Elgin Street, Richmond, BC V2V 2Z1
Get DirectionsInsurance Lines
Home InsuranceTenant InsuranceBusiness Insurance
Specialties
High-Risk DriversNew DriversSenior DriversLandlord InsuranceTravel Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 16:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.5
8 reviews
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J
Jean-Pierre Lee
Aug 2025
Average experience
My experience with TrueGate Insurance Agency was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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P
Philippe Dubois
Jan 2025
Would not recommend
Had a bad experience with TrueGate Insurance Agency. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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O
Olivia Li
Nov 2024
Perfect for small business
TrueGate Insurance Agency set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
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E
Emily Lefebvre
Sep 2024
Does the job
TrueGate Insurance Agency helped me find auto insurance after I moved to Richmond. Decent rates and good coverage. Not the most high-tech office but they get results.
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T
Thomas Hamilton
Aug 2024
Happy with the savings
Saved about $200 on my auto insurance by switching through TrueGate Insurance Agency. The broker was friendly and professional. Renewal process was smooth.
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P
Priya Dubois
Jul 2024
Satisfied customer
Overall satisfied with TrueGate Insurance Agency. They set up our condo insurance and explained the coverage well. The quote process could be faster.
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A
Amelia Brown
Apr 2024
Family business feel
TrueGate Insurance Agency has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
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M
Marie-Claire Stewart
Apr 2024
Could be better
The rates TrueGate Insurance Agency found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
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