Profile last updated: February 20, 2026
2335 Dundas Street
Nanaimo, BC V2G 7K9
2335 Dundas Street, Nanaimo, BC V2G 7K9
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Marie-Claire Brown
Would not recommend
Had a bad experience with TrueGate Brokerage. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
Amelia Lee
Average experience
My experience with TrueGate Brokerage was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
Wei Patel
Made insurance easy
Insurance has always been confusing to me, but the team at TrueGate Brokerage explained everything in plain language. Got great tenant insurance coverage at a fair price.
Ashley Patel
Trustworthy and reliable
I've trusted TrueGate Brokerage with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.
Priya Bouchard
Good value
I appreciate that TrueGate Brokerage shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.
Samantha MacDonald
Lost my documents
TrueGate Brokerage lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
Emma Stewart
Renewal was painless
Just went through my annual renewal with TrueGate Brokerage. They proactively reviewed my home insurance and found me a better rate without me even asking.
Verify this broker's licence: Check TrueGate Brokerage's licensing status with the BCFSA
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