Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
TrueBay Insurance Solutions
Excellent
496 Hastings Street, Waterloo, ON K9P 7F0
Profile last updated: February 20, 2026
Est. 2020 5-10 team members
4.3
TrueBay Insurance Solutions is your neighbourhood insurance broker in Waterloo, Ontario. We combine the personal touch of a local business with the buying power of access to dozens of insurance companies. This means better rates, better coverage, and better service for you.
Our brokerage handles all types of personal and commercial insurance, including auto, home, condo, tenant, business, and specialty coverages. We pride ourselves on making insurance simple and stress-free.
Though we are a newer brokerage, our team brings years of individual industry experience and a fresh, client-centric approach to insurance. Whether you're new to Waterloo or have lived here your whole life, TrueBay Insurance Solutions is here to protect what matters most. Drop by our office or request a quote online.
Contact Information
Location
496 Hastings Street
Waterloo, ON K9P 7F0
Location Map
496 Hastings Street, Waterloo, ON K9P 7F0
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Fleet InsuranceCondo InsuranceLandlord InsuranceCommercial AutoConstruction Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
Write a Review
4.3
8 reviews
Sort by:
Y
Yuki Kim
Feb 2026
Made insurance easy
Insurance has always been confusing to me, but the team at TrueBay Insurance Solutions explained everything in plain language. Got great tenant insurance coverage at a fair price.
Was this helpful?
R
Rebecca Okafor
Jan 2026
Family business feel
TrueBay Insurance Solutions has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
Was this helpful?
A
Ashley Sharma
Apr 2025
Great for home insurance
Bought our first home and TrueBay Insurance Solutions walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
Was this helpful?
N
Nicole Mueller
Jan 2025
Local knowledge matters
TrueBay Insurance Solutions really understands the local insurance market in Waterloo. Their connections with insurers helped me get coverage that bigger brokers couldn't.
Was this helpful?
P
Patrick Patel
Jan 2025
Helpful staff
The staff at TrueBay Insurance Solutions were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
Was this helpful?
N
Nathalie Gagnon
Dec 2024
Does the job
TrueBay Insurance Solutions helped me find auto insurance after I moved to Waterloo. Decent rates and good coverage. Not the most high-tech office but they get results.
Was this helpful?
O
Olivia Reid
Oct 2024
Great experience!
I had an excellent experience with TrueBay Insurance Solutions. They found me the best auto insurance rate in Waterloo and the whole process was seamless.
Was this helpful?
R
Raj Ross
Jul 2024
Great advice
The broker at TrueBay Insurance Solutions gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.
Was this helpful?
Share Profile
Verify this broker's licence: Check TrueBay Insurance Solutions's licensing status with the FSRA
Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
Request a Quote
Interested in getting a quote from TrueBay Insurance Solutions? Fill out the form below and they will get back to you.
Step 1 of 4: Type
What type of insurance do you need?
Select the type of insurance you are looking for a quote on.
Is this your brokerage?
Claim this listing to update your information, respond to reviews, and more.
Claim This ListingInsurance Partners
Intact InsuranceAviva CanadaWawanesa InsuranceThe Co-operatorsDesjardins InsuranceRSA InsuranceDefinity Insurance (Economical)Gore Mutual InsurancePembridge InsuranceCAA InsuranceTravelers CanadaNorthbridge InsuranceZurich CanadaWestland InsurancebelairdirectTD InsuranceSonnet InsurancePeace Hills Insurance