Profile last updated: February 20, 2026
1588 Elgin Street
Vancouver, BC V5E 1Q5
1588 Elgin Street, Vancouver, BC V5E 1Q5
Get Directions8 reviews
Julie Fortin
Solid broker
ThunderStone Insurance Services is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.
Daniel MacDonald
Slow and unresponsive
ThunderStone Insurance Services was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Michael Reid
Okay but not great
Used ThunderStone Insurance Services for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
Amelia Sharma
Helpful staff
The staff at ThunderStone Insurance Services were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
Daniel Campbell
Average experience
My experience with ThunderStone Insurance Services was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
Isabella Patel
Room for improvement
ThunderStone Insurance Services handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
Andrew Bouchard
Would not recommend
Had a bad experience with ThunderStone Insurance Services. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
Isabella Martin
Local knowledge matters
ThunderStone Insurance Services really understands the local insurance market in Vancouver. Their connections with insurers helped me get coverage that bigger brokers couldn't.
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