Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Thomas Insurance Brokers
Excellent
909 Laurier Avenue, Suite 211, Waterloo, ON M2B 4M6
Profile last updated: February 20, 2026
Est. 1986 25-50 team members
3.9
Choosing the right insurance can feel overwhelming, but Thomas Insurance Brokers is here to simplify the process. Serving Waterloo and the broader Ontario region, our independent brokerage compares coverage options from multiple insurers so you don't have to.
Whether you need reliable auto coverage, protection for your home, insurance for your rental unit, or a comprehensive commercial policy for your business, we've got you covered. We handle the research, the comparisons, and the paperwork.
With over 40 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. When you work with Thomas Insurance Brokers, you get more than a policy -- you get a partner who's invested in your protection.
Contact Information
Location
909 Laurier Avenue, Suite 211
Waterloo, ON M2B 4M6
Location Map
909 Laurier Avenue, Suite 211, Waterloo, ON M2B 4M6
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Fleet InsurancePet Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
Languages
EnglishFrench
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Reviews
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3.9
8 reviews
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E
Emma Lee
Jan 2026
Slow and unresponsive
Thomas Insurance Brokers was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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Sophia MacDonald
Oct 2025
Personal touch
What I love about Thomas Insurance Brokers is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
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A
Amelia Campbell
May 2025
Would recommend to anyone
The team at Thomas Insurance Brokers in Waterloo went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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H
Hassan Gauthier
Apr 2025
Average experience
My experience with Thomas Insurance Brokers was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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M
Mei Bergeron
Mar 2025
Pretty good
Thomas Insurance Brokers helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.
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E
Emily Thompson
Nov 2024
Great experience!
I had an excellent experience with Thomas Insurance Brokers. They found me the best auto insurance rate in Waterloo and the whole process was seamless.
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N
Noah Lefebvre
Jul 2024
Could be better
The rates Thomas Insurance Brokers found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
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A
Andrew Nguyen
Jun 2024
Trustworthy and reliable
I've trusted Thomas Insurance Brokers with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.
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Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
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