Sword Insurance Agency Ltd

I've been using Sword for my auto and renters insurance for almost one year. I've had to call a few times as I've moved twice and bought a new vehicle. I worked for a large insurance company years ago, and clients were just numbers. No individual client mattered. All that mattered was that the money came in. What I love about Sword Insurance is that it honestly feels like I'm talking to a friend whenever I need to call in. Kim is warm, friendly, engaging, and he interacts with me like I'm a human being - something so many businesses fail to do. It does not feel like a business transaction at all. The customer service with Sword Insurance is bar none. Not to mention the rates. I shopped around and I was unable to find anywhere that even came close to what I pay at Sword. Even if the rates were high - which they are NOT - I would still stick with Sword simply because it's so obvious they value the individual. That can't be bought. I cannot recommend Sword Insurance enough.

Couldn't ask for better service than what Sword Insurance provides. Nicole was very knowledgeable and a pleasure to speak with. She exceeded my expectations in her responses and follow up to the questions I had. Would recommend using Sword Insurance to anyone looking for great customer service and a company willing to do what's best for their clients.

Sword Insurance has been our broker for roughly 14 years I believe. They have ALWAYS gone above & beyond to make sure our policies are taken care of. I would 10 out of 10 recommend this broker for your insurance needs!😁❤️

My family and I have been using Sword insurance for over 15 years. We even moved to Calgary in 2014, and still use sword as our broker for the whole family!! Caitlyn is the best, she is always so helpful with any issue we have, and has amazing communication. I trust this company and know I won’t be taken advantage of.

This is hands down the best insurance broker. Nicole and Caitlyn always go above and beyond for their clients and have always found me the best deal for insurance. Would definitely recommend to friends and family