Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Sutherland Insurance Agency
Excellent
2329 Lyon Street, Thunder Bay, ON M1Z 8W6
Profile last updated: February 20, 2026
Est. 2006 2-5 team members
2.8
Sutherland Insurance Agency is where insurance meets integrity. Our Thunder Bay-based brokerage serves clients throughout Ontario with a commitment to transparency, fair pricing, and exceptional service. We believe that the best insurance advice comes from brokers who are free to recommend any insurer, and that's exactly what we do.
Whether you're insuring your vehicle, your home, your business, or all of the above, our licensed team will walk you through your options, explain the fine print, and make sure you're properly covered without overpaying.
With 20 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Your satisfaction is our success. Call Sutherland Insurance Agency today to experience insurance the way it should be.
Contact Information
Location
2329 Lyon Street
Thunder Bay, ON M1Z 8W6
Location Map
2329 Lyon Street, Thunder Bay, ON M1Z 8W6
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Senior DriversFleet InsuranceLandlord InsuranceTravel Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 16:00
SaturdayClosed
Languages
English
Photos
Reviews
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2.8
8 reviews
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N
Nathan Nguyen
Jun 2025
Would not recommend
Had a bad experience with Sutherland Insurance Agency. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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Simran Campbell
May 2025
Average experience
My experience with Sutherland Insurance Agency was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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P
Philippe Dubois
May 2025
Commercial insurance experts
Sutherland Insurance Agency specializes in commercial insurance and it shows. They set up our liability, property, and workers' comp coverage seamlessly.
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N
Noah Thompson
Apr 2025
Very professional
From the first call to signing the policy, everything was handled professionally. Sutherland Insurance Agency really knows the insurance market in Ontario.
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A
Amelia Okafor
Dec 2024
Helpful staff
The staff at Sutherland Insurance Agency were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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S
Sophia Okafor
Nov 2024
Solid broker
Sutherland Insurance Agency is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.
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B
Brandon Pelletier
Apr 2024
Slow and unresponsive
Sutherland Insurance Agency was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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M
Marc-Andre Poirier
Jan 2024
Would recommend to anyone
The team at Sutherland Insurance Agency in Thunder Bay went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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