Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Stephens Insurance Services
Excellent
359 Main Street, Thunder Bay, ON L3M 6N4
Profile last updated: February 20, 2026
Est. 1973 2-5 team members
2.9
Stephens Insurance Services has been helping individuals and businesses in Thunder Bay and across Ontario find the right insurance coverage at competitive prices. As an independent brokerage, we have the freedom to compare policies from dozens of leading Canadian insurance companies, giving our clients access to options they simply can't find on their own.
From auto and home insurance to commercial liability and specialty coverages, our knowledgeable brokers are here to guide you through the process. We handle the comparisons, the paperwork, and the negotiations so you don't have to.
With over 53 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Our commitment to exceptional customer service has earned us the trust of thousands of policyholders across Ontario.
Contact Information
Location
359 Main Street
Thunder Bay, ON L3M 6N4
Location Map
359 Main Street, Thunder Bay, ON L3M 6N4
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
New DriversPet Insurance
Business Hours
SundayClosed
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
Languages
EnglishFrench
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Reviews
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2.9
8 reviews
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A
Anika Pelletier
Feb 2026
Pretty good
Stephens Insurance Services helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.
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E
Emily Bergeron
Oct 2025
Renewal was painless
Just went through my annual renewal with Stephens Insurance Services. They proactively reviewed my home insurance and found me a better rate without me even asking.
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T
Thomas Morin
Sep 2025
Wonderful experience
Needed business insurance for my small company and Stephens Insurance Services made the process so easy. They compared quotes from several insurers and found the perfect fit.
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F
Fatima Campbell
Aug 2025
Family business feel
Stephens Insurance Services has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
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J
James Reid
Jun 2025
Recommended by a friend
A friend recommended Stephens Insurance Services for home insurance. They delivered on the promise of good rates. Communication could be a bit more proactive.
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B
Brandon Leclerc
Jun 2025
Disappointing experience
I was disappointed with Stephens Insurance Services. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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A
Andrew Wong
Feb 2025
Lost my documents
Stephens Insurance Services lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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M
Matthew Belanger
Jan 2025
Helpful but slow
The broker at Stephens Insurance Services was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
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