Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Stephens Insurance Group
Excellent
555 Albert Street, Thunder Bay, ON K4H 9O2
Profile last updated: February 20, 2026
Est. 2000 5-10 team members
3.3
Stephens Insurance Group has been helping individuals and businesses in Thunder Bay and across Ontario find the right insurance coverage at competitive prices. As an independent brokerage, we have the freedom to compare policies from dozens of leading Canadian insurance companies, giving our clients access to options they simply can't find on their own.
From auto and home insurance to commercial liability and specialty coverages, our knowledgeable brokers are here to guide you through the process. We handle the comparisons, the paperwork, and the negotiations so you don't have to.
With 26 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Our commitment to exceptional customer service has earned us the trust of thousands of policyholders across Ontario.
Contact Information
Location
555 Albert Street
Thunder Bay, ON K4H 9O2
Location Map
555 Albert Street, Thunder Bay, ON K4H 9O2
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
High-Risk DriversLandlord Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.3
6 reviews
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L
Lucas Poirier
Nov 2025
Could be better
The rates Stephens Insurance Group found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
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Andrew Gagnon
Sep 2025
Fair pricing
Stephens Insurance Group offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
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Hassan Cote
May 2025
Saved us money on auto insurance
Switched our auto insurance through Stephens Insurance Group and saved a significant amount. The broker took the time to explain all the coverage options clearly.
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M
Marie-Claire MacDonald
Nov 2024
Average experience
My experience with Stephens Insurance Group was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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R
Ryan Schmidt
Feb 2024
Commercial insurance experts
Stephens Insurance Group specializes in commercial insurance and it shows. They set up our liability, property, and workers' comp coverage seamlessly.
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T
Tyler Pelletier
Jan 2024
Exceptional claims handling
When I had a water damage claim, Stephens Insurance Group handled everything quickly and professionally. The claim was settled faster than I expected.
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