Auto InsuranceTenant InsuranceBusiness Insurance
Stephens Insurance Agency
Excellent
1811 Victoria Avenue East, Duncan, BC V7W 6F3
Profile last updated: February 20, 2026
Est. 2008 5-10 team members
3.3
Stephens Insurance Agency has proudly served the insurance needs of Duncan and greater British Columbia for years. We are an independent brokerage committed to finding the best combination of price, coverage, and service for each of our clients. By representing multiple insurance companies, we ensure you have access to a wide range of options.
Our insurance solutions cover personal lines (auto, home, tenant, condo), commercial lines (general liability, commercial property, professional indemnity), and specialty products. Our experienced brokers guide you through every step.
With 18 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Your trust is our most valued asset. Contact Stephens Insurance Agency to experience the independent broker advantage.
Contact Information
Location
1811 Victoria Avenue East
Duncan, BC V7W 6F3
Location Map
1811 Victoria Avenue East, Duncan, BC V7W 6F3
Get DirectionsInsurance Lines
Home InsuranceTenant Insurance
Specialties
Vacation PropertyCommercial AutoCyber InsuranceTravel InsurancePet Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.3
7 reviews
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W
Wei Bouchard
Dec 2025
Not what I expected
Based on reviews I expected more from Stephens Insurance Agency. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
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Nathan Morrison
Jun 2025
Made insurance easy
Insurance has always been confusing to me, but the team at Stephens Insurance Agency explained everything in plain language. Got great tenant insurance coverage at a fair price.
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S
Samantha Bergeron
Sep 2024
Poor communication
My biggest issue with Stephens Insurance Agency was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
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A
Anika Singh
Jul 2024
Okay but not great
Used Stephens Insurance Agency for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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P
Patrick Olsen
May 2024
Reliable broker
Been with Stephens Insurance Agency for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.
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J
Julie Reid
Mar 2024
Does the job
Stephens Insurance Agency helped me find auto insurance after I moved to Duncan. Decent rates and good coverage. Not the most high-tech office but they get results.
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J
James O'Brien
Mar 2024
Good broker
Stephens Insurance Agency took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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