SouthBrook Insurance Group

Poor communication

My biggest issue with SouthBrook Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Very professional

From the first call to signing the policy, everything was handled professionally. SouthBrook Insurance Group really knows the insurance market in Saskatchewan.

Slow and unresponsive

SouthBrook Insurance Group was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Personal touch

What I love about SouthBrook Insurance Group is the personal service. They remember my name and proactively reach out before renewal to review my coverage.

Would recommend to anyone

The team at SouthBrook Insurance Group in Saskatoon went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.

Recommended by a friend

A friend recommended SouthBrook Insurance Group for home insurance. They delivered on the promise of good rates. Communication could be a bit more proactive.

Satisfied customer

Overall satisfied with SouthBrook Insurance Group. They set up our condo insurance and explained the coverage well. The quote process could be faster.

Smooth transition

Switching from my old broker to SouthBrook Insurance Group was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.