Simpson Insurance Group

Would not recommend

Had a bad experience with Simpson Insurance Group. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.

Recommended by a friend

A friend recommended Simpson Insurance Group for home insurance. They delivered on the promise of good rates. Communication could be a bit more proactive.

Mixed feelings

I had mixed feelings about Simpson Insurance Group. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Responsive and caring

When my basement flooded, Simpson Insurance Group was the first call I made. They walked me through the claims process and followed up regularly. A+ service.

Helpful staff

The staff at Simpson Insurance Group were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Not what I expected

Based on reviews I expected more from Simpson Insurance Group. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Quick and efficient

Needed auto insurance quickly after buying a new car. Simpson Insurance Group had everything set up within a few hours. Great efficiency!

Room for improvement

Simpson Insurance Group handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.