SilverDale Insurance Group

Fair pricing

SilverDale Insurance Group offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.

Very professional

From the first call to signing the policy, everything was handled professionally. SilverDale Insurance Group really knows the insurance market in Alberta.

Room for improvement

SilverDale Insurance Group handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.

Poor communication

My biggest issue with SilverDale Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Exceptional claims handling

When I had a water damage claim, SilverDale Insurance Group handled everything quickly and professionally. The claim was settled faster than I expected.

Family business feel

SilverDale Insurance Group has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.

Lost my documents

SilverDale Insurance Group lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.