Profile last updated: February 20, 2026
1474 Albert Street, Suite 238
Lethbridge, AB T9R 2R7
1474 Albert Street, Suite 238, Lethbridge, AB T9R 2R7
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Liam Poirier
Poor communication
My biggest issue with Russell & Ford Insurance was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
Amelia Morrison
Room for improvement
Russell & Ford Insurance handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
Jean-Pierre Taylor
Excellent service
After a car accident, Russell & Ford Insurance guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
Simran Thompson
Family business feel
Russell & Ford Insurance has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
Priya Martin
Lost my documents
Russell & Ford Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
Daniel Johal
Reliable broker
Been with Russell & Ford Insurance for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.
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