Riley Insurance Group

Mixed feelings

I had mixed feelings about Riley Insurance Group. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Helpful staff

The staff at Riley Insurance Group were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Pretty good

Riley Insurance Group helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.

Disappointing experience

I was disappointed with Riley Insurance Group. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.

Couldn't be happier

Switched all my insurance to Riley Insurance Group last year. Better coverage, lower premiums, and they handle all the paperwork. Couldn't be happier with the service.

Poor communication

My biggest issue with Riley Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Lost my documents

Riley Insurance Group lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.