Reid & Brown Insurance

Multi-policy savings

Combined our home, auto, and cottage insurance through Reid & Brown Insurance. The multi-policy discount was substantial and managing everything through one broker is so convenient.

Trustworthy and reliable

I've trusted Reid & Brown Insurance with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.

Very knowledgeable team

Reid & Brown Insurance has a team of very knowledgeable brokers. They helped me understand the difference between various auto insurance coverages and what I actually need.

Not what I expected

Based on reviews I expected more from Reid & Brown Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Personal touch

What I love about Reid & Brown Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.

Lost my documents

Reid & Brown Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.

Slow and unresponsive

Reid & Brown Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Excellent service

After a car accident, Reid & Brown Insurance guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.