Powell & Moore Insurance

Personal touch

What I love about Powell & Moore Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.

Not what I expected

Based on reviews I expected more from Powell & Moore Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Smooth transition

Switching from my old broker to Powell & Moore Insurance was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.

Mixed feelings

I had mixed feelings about Powell & Moore Insurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Helpful but slow

The broker at Powell & Moore Insurance was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.

Room for improvement

Powell & Moore Insurance handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.

Good value

I appreciate that Powell & Moore Insurance shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.

Exceptional claims handling

When I had a water damage claim, Powell & Moore Insurance handled everything quickly and professionally. The claim was settled faster than I expected.