Profile last updated: February 20, 2026
221 Rose Street
Kamloops, BC V1E 4L6
221 Rose Street, Kamloops, BC V1E 4L6
Get Directions7 reviews
Mei Wilson
Average experience
My experience with Phoenix Insurance Group was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
Philippe Girard
Poor communication
My biggest issue with Phoenix Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
Harpreet Lavoie
Slow and unresponsive
Phoenix Insurance Group was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Hassan Morin
Lost my documents
Phoenix Insurance Group lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
Jennifer Kim
Quick and efficient
Needed auto insurance quickly after buying a new car. Phoenix Insurance Group had everything set up within a few hours. Great efficiency!
Benjamin Walker
Top notch broker
Phoenix Insurance Group found us comprehensive home and auto insurance at a price that beat what we were paying before. The team is very responsive.
Thomas Martin
Disappointing experience
I was disappointed with Phoenix Insurance Group. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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