PacificGlen Insurance Group

Lost my documents

PacificGlen Insurance Group lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.

Poor communication

My biggest issue with PacificGlen Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Good broker

PacificGlen Insurance Group took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.

Slow and unresponsive

PacificGlen Insurance Group was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Good value

I appreciate that PacificGlen Insurance Group shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.

Commercial insurance experts

PacificGlen Insurance Group specializes in commercial insurance and it shows. They set up our liability, property, and workers' comp coverage seamlessly.