Auto InsuranceHome InsuranceBusiness Insurance
PacificFalls Insurance Agency
Excellent
701 Brunswick Street, Suite 383, Pembroke, ON M2O 7W5
Profile last updated: February 20, 2026
Est. 1989 10-25 team members
3.3
PacificFalls Insurance Agency is an independent insurance brokerage proudly serving the Pembroke community and surrounding areas in Ontario. As an independent broker, we work with multiple insurance providers to compare rates and coverage options, ensuring our clients get the best value for their insurance needs.
Our team specializes in auto insurance, home insurance, commercial insurance, and tenant insurance. Whether you're a first-time home buyer, a growing business, or simply looking for better rates on your current policy, we take the time to understand your unique situation and find the right coverage.
With over 37 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. We are committed to providing personalized service and expert advice to every client who walks through our door. At PacificFalls Insurance Agency, you're not just a policy number -- you're part of our community.
Contact Information
Location
701 Brunswick Street, Suite 383
Pembroke, ON M2O 7W5
Location Map
701 Brunswick Street, Suite 383, Pembroke, ON M2O 7W5
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Senior DriversFleet InsuranceCondo Insurance
Business Hours
SundayClosed
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday10:00 - 14:00
Languages
English
Photos
Reviews
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3.3
7 reviews
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N
Nathalie Robertson
Nov 2025
Renewal was painless
Just went through my annual renewal with PacificFalls Insurance Agency. They proactively reviewed my home insurance and found me a better rate without me even asking.
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Noah Gagnon
Sep 2025
Decent service
Got my tenant insurance through PacificFalls Insurance Agency. The price was fair and the coverage is good. Wish they had evening hours for working professionals.
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S
Sarah Lefebvre
Jun 2025
Very professional
From the first call to signing the policy, everything was handled professionally. PacificFalls Insurance Agency really knows the insurance market in Ontario.
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P
Priya Sharma
Jun 2025
Lost my documents
PacificFalls Insurance Agency lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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M
Mei Thompson
Mar 2025
Would not recommend
Had a bad experience with PacificFalls Insurance Agency. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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A
Anika Girard
May 2024
Reliable broker
Been with PacificFalls Insurance Agency for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.
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F
Fatima Bergeron
Apr 2024
Perfect for small business
PacificFalls Insurance Agency set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
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