Pacific Insurance Services

Very professional

From the first call to signing the policy, everything was handled professionally. Pacific Insurance Services really knows the insurance market in Alberta.

Not what I expected

Based on reviews I expected more from Pacific Insurance Services. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Quick and efficient

Needed auto insurance quickly after buying a new car. Pacific Insurance Services had everything set up within a few hours. Great efficiency!

Pretty good

Pacific Insurance Services helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.

Helpful staff

The staff at Pacific Insurance Services were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Poor communication

My biggest issue with Pacific Insurance Services was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Slow and unresponsive

Pacific Insurance Services was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.