Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
NorthBay Insurance Group
Excellent
637 Spring Garden Road, Niagara Falls, ON P8G 8Z2
Profile last updated: February 20, 2026
Est. 1997 2-5 team members
4.5
NorthBay Insurance Group is where insurance meets integrity. Our Niagara Falls-based brokerage serves clients throughout Ontario with a commitment to transparency, fair pricing, and exceptional service. We believe that the best insurance advice comes from brokers who are free to recommend any insurer, and that's exactly what we do.
Whether you're insuring your vehicle, your home, your business, or all of the above, our licensed team will walk you through your options, explain the fine print, and make sure you're properly covered without overpaying.
With 29 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Your satisfaction is our success. Call NorthBay Insurance Group today to experience insurance the way it should be.
Contact Information
Location
637 Spring Garden Road
Niagara Falls, ON P8G 8Z2
Location Map
637 Spring Garden Road, Niagara Falls, ON P8G 8Z2
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
High-Risk DriversNew DriversFleet InsuranceRestaurant InsurancePet Insurance
Business Hours
SundayClosed
Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
SaturdayClosed
Languages
English
Photos
Reviews
Write a Review
4.5
8 reviews
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H
Harpreet Gauthier
Oct 2025
Wonderful experience
Needed business insurance for my small company and NorthBay Insurance Group made the process so easy. They compared quotes from several insurers and found the perfect fit.
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N
Nicole Gagnon
Jun 2025
Perfect for small business
NorthBay Insurance Group set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
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A
Ashley Gauthier
Feb 2025
Trustworthy and reliable
I've trusted NorthBay Insurance Group with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.
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O
Olivia MacDonald
Feb 2025
Amazing customer service
The staff at NorthBay Insurance Group are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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E
Emma Wong
Aug 2024
Disappointing experience
I was disappointed with NorthBay Insurance Group. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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B
Brandon Fortin
Aug 2024
Great advice
The broker at NorthBay Insurance Group gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.
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M
Mei Fortin
Feb 2024
Responsive and caring
When my basement flooded, NorthBay Insurance Group was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
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C
Catherine Li
Feb 2024
Quick and efficient
Needed auto insurance quickly after buying a new car. NorthBay Insurance Group had everything set up within a few hours. Great efficiency!
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