NEIL G. MCDONALD LIMITED

Tab Pollock has made investing fun and easy. He answers emails quickly with accurate information. Top notch service.

I have been working with Mitch Vandemark for the past year and it has been a great experience. He is very professional and knows exactly what he's talking about, we had an issue arise with a third party company and he stood up for me and dealt with them so I wouldn't have to. I highly reccomend Neil and Associates to anybody looking for a financial advisor in the Grande Prairie area.

Tab Pollock truly is the best, he has his clients best interests at heart and truly cares about their portfolios and policies. His team is great with communication, and check ins. I will continue to recommend Tab time after time.

I literally called them at 4 p.m. The first person who picked up asked a few questions and then said, “Could you please wait?” She transferred the call to another staff member, who asked the same questions again, so I had to explain my problem twice. That in itself was not an issue, but I would have appreciated being told that I was being transferred to someone else. The second person was genuinely trying to help and asked me to wait again, then put me on hold. It was around 4:30 p.m., and exactly when it reached 4:30, the call was disconnected while I was still on hold. Honestly, what kind of customer service is this?

Mitch has been amazing to work with. He took the time to understand my goals, explained everything clearly, and crafted a personalized strategy that gave me real confidence in the investments I've made with him. He has always been flexible with scheduling and responsive if I have a question or want to make a change. I can’t recommend him highly enough. Everyone I've dealt with at Neil and Associates has been friendly, respectful, and professional.