Navacord (formerly Insurance Store)

Dealt with them for business and now personal coverage. Best customer service I have had, period.

I'm so grateful to Jamieson-Hilts for all they did for my business insurance. I work in an unusual industry and Ron Lapointe from J-H went above and beyond my expectations to help me find the right package. I've also had the folks responsible for personal insurance work on quotes for me. They were so helpful and you can tell that they are all about relationships and that they truly want to look after their clients.

I’ve been dealing with this broker for over a decade and the last few years have been horrible. To begin, they miscounted my payment after providing a receipt saying the funds were there, they’ve cancelled my insurance twice now for “non payment” and threatened collections, when I ask why (because I cancelled) they were extremely rude and unprofessional about it saying it’s not their fault and I can no longer get insurance ANYWHERE for THEIR mistake? GO SOMEWHERE ELSE!!!

Went online, requested quote. Got a call within 24 hrs. Provided all information required for auto and home insurance. Lady I spoke to said she would get back to me the following day but never did. I waited 5 business days before calling and having to leave a message. Still no return call or follow up. Very disappointed.

Just a few problems with finding the location of the office from moving from the previous store location in Woodstock to another place on 3 Rd floor 476 at RBC bank . Maybe someone should post the new photo of store on the corner . The AI answer machine has English Lady with a low volume for the hearing impaired to understand such direction..