Profile last updated: February 20, 2026
1365 Portage Avenue
Georgetown, ON N5P 3T4
1365 Portage Avenue, Georgetown, ON N5P 3T4
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Marc-Andre Sharma
Slow and unresponsive
Matthews & West Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Marc-Andre Gauthier
Okay but not great
Used Matthews & West Insurance for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
Yuki Walker
Could be better
The rates Matthews & West Insurance found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
Laura Fortin
Helpful but slow
The broker at Matthews & West Insurance was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
Olivia Fraser
Amazing customer service
The staff at Matthews & West Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
Philippe Girard
Average experience
My experience with Matthews & West Insurance was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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