Mason Insurance Group

Very professional

From the first call to signing the policy, everything was handled professionally. Mason Insurance Group really knows the insurance market in Ontario.

Helpful staff

The staff at Mason Insurance Group were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Not what I expected

Based on reviews I expected more from Mason Insurance Group. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Satisfied customer

Overall satisfied with Mason Insurance Group. They set up our condo insurance and explained the coverage well. The quote process could be faster.

Best broker in town

I've been with Mason Insurance Group for years and they consistently find me the best rates. Their claims support is top-notch too.

Disappointing experience

I was disappointed with Mason Insurance Group. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.

Would not recommend

Had a bad experience with Mason Insurance Group. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.

Fair pricing

Mason Insurance Group offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.